Smart TV PC Application
PTCL introduces yet another amazing product, PTCL Smart TV PC application. Now PTCL’s customers can enjoy digital and crystal clear TV channels on any PC or laptop. PTCL Smart TV PC application offers 125 TV channels, which stream instantly on the customer’s laptop/PC. There is no need for any Set-top-box. Simply connect your laptop or PC with the modem, and follow the easy setup guide. Unlike streaming channels from internet, PTCL Smart TV PC application offersdelay free and full screen viewing experience.
This makes PTCL Smart TV available not only on big screens like TVs, but on smaller screens like laptop/PC as well.
To enjoy & experience the amazing PTCL Smart TV PC application, download the application from this webpage or from the official Facebook page. Install the application and call PTCL order line 080080800 to subscribe to this service. (Subscription is mandatory)
Service Tariff
To give our customers a real taste of service, PTCL has decided to offer this service with FREE subscription starting from April 01, 2013 to May 31, 2013.
Subscription charges of Rs250 per month would start after May 31st 2013.
FAQs
Q1. Who can avail Smart TV PC Application? Ans: All the existing and new PTCL customers can avail this facility.
Q2 . How can I get Smart TV PC Application?Ans: Dial 0800-80-800 from you PTCL Phone OR visits your nearest OSS to avail the service.
Q3. Is it must to have PTCL Broadband for Smart TV PC Application?Ans: Yes PTCL Broadband is required for Smart TV PC Application.
Q4 . Does Smart TV PC application required any User name & password?Ans: No. After subscription, downloading the application and slight modem settings you can start enjoying the application.
Q5. On which Operating system Smart TV PC application can be installed?Ans: It can be installed on Vista, window 7 and above Operating systems.
Q6. Is there a monthly subscription fee for using Smart TV PC Application?Ans: Yes, subscription fee of Smart TV PC Application is PKR 250 per month.
Q7. Is there any device or device charges for Smart TV PC Application?Ans: No, There is no device for Smart TV PC Application nor device charges. It runs on PC/Laptop using the existing broadband connection.
Q8. Can a customer use this application on multiple Laptops/PCs?Ans: Running this application simultaneously on multiple Laptops/PCs will not work.
Q9 . From where I can download this service?Ans: Application can be downloaded from http://ptcl.com.pk/or Facebook PTCL page.
Q10 . I am unable to locate the exact location of Smart TV PC Application on PTCL web site.Ans: Go to mentioned link http://ptcl.com.pk/ then “Home and personal” and finally in Smart TV section.
Q11 . Can I watch VOD’s in Smart TV PC Application?Ans: No, VODs are not available in Smart TV PC Application. Smart TV Application only provide live channel stream.
Q12 . Do we have TSTV/ rewind feature with Smart TV PC Application?Ans: No, TSTV feature is not available with Smart TV PC Application
Q13 .How many live channels are available in Smart TV PC Application?Ans: Un-interruptive Live channels- 125.
Q14. I am unable to access the service or need assistance? Ans: Call 1218 helpline and register a complaint.
Q15. What quality should I expect from Smart TV PC Application?Ans: All channels are of digital quality.
Q16. What if, customer wants to avail Smart TV PC Application with Smart TV Jadoo Plus or Smart TV, are there any extra charges? Ans: Smart TV PC Application would be absolutely free with Smart TV Jadoo Plus and Smart TV.
Q17. Can we use Smart TV and Smart TV PC Application simultaneously?
Ans: No, Simultaneously it will not work. The user experience is not good using both services simultaneously.
Q18. Can we switch from Smart TV PC Application to Smart TV or Smart TV Jadoo Plus?
Ans: Yes Customers can switch from Smart TV PC Application service to either Smart TV or Smart TV Jadoo Plus. It involves un-subscription of Smart TV Application and new subscription of new services.
